Frequently asked questions

What are the payment methods?

Currently, we only accept manual bank transfers if you make your purchase via this website. other method of payments are available on our tokopedia or shopee store.

How long is the shipping or delivery time?

The shipping or delivery time will depend on your location. We always ship or deliver from our warehouse in Indonesia. Once your order is processed, we will send you the unique tracking number.

What time do you process the order?

We process our order daily at 0700 GMT. We kindly recommend that you make the purchase before the mentioned time.

Do you do International Shipping?

Yes we do, we offer free international shipping if your purchase is over $100.

Where can I find my receipt?

All necessary documents such as your receipt and package tracking will be delivered to your email after the order is processed.

How do I contact you?

kindly contact us via our email or instagram provided at the bottom of this page.